FUTUREhope – Hertford and Ware is a free, confidential service working holistically with young people aged 11-19 in the local area.

Our primary goal is to empower young people to have hope for their future and reach their full potential through our three key areas of work.

Our Values

We believe that every person is a valuable individual and should be treated with respect regardless of gender, sexuality, race, religion, belief, or ability.

We believe that every young person should have access to free and/or affordable support to help them grow and establish healthy relationships.

We believe that every young person has the right to freedom of choice and therefore has the right to be involved in the decision making process about the programme of help that is offered.

FUTUREhope – Hertford and Ware is governed by a management board and is registered charitable incorporated organisation. (Charity Number: 1186296).

Thanks for all your help – you have really supported me, I don’t know what I would have done without you.

– 18 year old homeless girl

I feel like I’m more open about everything and more confident in myself. I’m more open to talking about my issues.

– 16 year old girl

We have a small team of employed qualified staff and rely heavily on volunteers and sessional youth workers. All our volunteers are trained by us and all our team are DBS checked. Our volunteers are involved in all aspects of our work and we are truly thankful for all the hours they give.
Jane Ring
Jane RingYouth Work Coordinator
Jane was initially a volunteer and then joined our core team, coordinating the youth work. She is involved in all of our activities – the bus, mentoring and school visits and recently she has led our work with parents.
Owen Melville-Thomas
Owen Melville-ThomasYouth Development Worker
Owen has joined the team off the back of completing his university course at St Mellitus College. He has experience in church-based youth work, as well as working as an outdoor activity instructor for 2 years. He is passionate about seeing young people step into their full potential, and is excited to see what this looks like in Hertford and Ware.
Dave Hollis
Dave HollisProject Manager
Dave works part-time as Project Manager – responsible for the organisation, administration, grants and fund-raising for FUTUREhope. His aim is to help the charity flourish by ensuring that the Youth Workers and Volunteers who are on the front-line, are fully enabled and supported in their important work.

This group has been really helpful, I now have 2 friends I can trust and get support from.

– 13 year old girl

I didn’t understand how much this could change me as a person.

– 13 year old boy



Each young person is matched and paired with a mentor for support and encouragement.

We use a variety of tools in mentoring to cover topics like anger or money management through to strategies for coping in school/at home.

Over the course of the year our mentors build a strong relationship with their young person. Meetings take place in coffee shops, parks or our office with full parental or school consent.

Time Out For Parents

Over the past few years we have started to run groups for parents. Positive Parenting – Time Out for Parents courses from Care for the Family give common sense, jargon-free information and ideas to help you engage with your children and boost your relationship. We have run coursers focusing on The Teenage Years and also Handling Anger in the Family.

Mobile Youth Centre

We take our mobile youth centre out every Friday night in term time. We alternate between Hartham Common, Hertford and Priory Street, Ware.

We serve hot drinks/biscuits, have a games console and alcohol/drug information. Our team get into great conversations with young people that sometimes leads them into accessing our wider work.

We run summer bus in the holidays and maintain a presence at community events. More recently we have taken it into local schools in lunch time.


We occasionally go out and walk around Hertford and Ware in detached work – touching base with young people we haven’t seen for a while or meeting new young people and letting them know about FUTUREhope and the support we offer.


We work in schools providing up-to-date and relevant drug/alcohol education to all years of students, including assemblies and tutor group sessions.


We offer a range of different group work sessions covering Anger Management, Money Management, Self Esteem, Drugs/Alcohol Education with a Skills Workshop, Smoking Cessastion and many more. We run the groups when we have a group of people wanting to do them! To find out our next batch of group work then please get in touch.

Drop In youth café is a space for young people to drop in after school to hang out with friends, grab a milkshake and play games.

It is for any young person in secondary school, aged 11-18, and is open every Wednesday in term time from 3:30.

Before you started helping my daughter she was about as far away from me as she could possibly be.

– Mother

Our funding comes from a variety of places. In the past we have received grants from Herts Police Authority Initiatives Fund, the Anchor Foundation, the Royal Bank of Scotland, Hertford Churches Together and Waitrose, as well as from many local churches in Hertford & Ware. Most years we also hold a fundraising event and we are also supported either on a monthly basis or with one-off donations by lots of individuals

These are the ways you can help us …

Donate online

You can also donate to us, both regularly or one-off, online through Stewardship.

Regular Giving

You can support us through regular donations by filling in a standing order form. Please get in touch with us at we will get one to you. Anything from £5 to £500 means that we can plan ahead as we know what we have in the pot!


All our volunteer mentors and youth workers on the bus are drawn from local churches. If you attend a local church and are interested in being a mentor or supporting our bus work, please get in touch.


If you want to know more or get some support then please get in touch.

Feel free to pop into our office!

FUTUREhope – Hertford and Ware
Pioneer Hall
11 Ware Road
SG13 7DZ

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